PACKAGES
Start with the problem.
Build the right solution.
From a focused content audit to an organisation-wide knowledge transformation, choose the level of support that matches where you are now.
Starting prices are indicative. Final scope and pricing are agreed after an initial consultation.
CREATE→
DEVELOP→
DESIGN→
TRANSFORM→
PREPARE FOR AI→
DIAGNOSE
Content Clarity
Understand what you have. Discover what needs to change.
For organisations with documentation or content that has become difficult to navigate, maintain or scale.
- Content audit
- Information architecture review
- Content gaps & duplication analysis
- UX, readability & findability review
- Governance observations
- Prioritised recommendations
- Practical action plan
CREATE
Technical Content Studio
Turn complex information into clear, useful content.
Senior hands-on technical communications support for a focused content deliverable.
- Technical & product documentation
- User guides & knowledge-base content
- Developer content
- Whitepapers
- Product & internal communications
- Content restructuring
- Editorial & copy editing
DEVELOP
Training & Mentoring
Develop the people behind great technical content.
For technical writers, managers and teams seeking practical development grounded in real-world technical communications leadership.
- 1:1 technical writer mentoring
- Manager mentoring
- Technical writing team workshops
- Documentation standards & best practices
- Editorial processes & workflows
- Team setup & capability development
- Content strategy coaching
- Practical AI adoption for content teams
Starting price covers a focused mentoring or workshop engagement. Team programmes are quoted separately.
DESIGN
Knowledge Blueprint
Design the structure your knowledge needs to scale.
For organisations ready to create a coherent, scalable knowledge ecosystem.
- Discovery & content assessment
- Information architecture
- Taxonomy & metadata recommendations
- Content model
- Governance framework
- Reusable templates
- Content workflows & responsibilities
- AI-readiness considerations
- Implementation roadmap
PREPARE FOR AI
AI-Ready Knowledge
Prepare the knowledge before you deploy the AI.
For organisations introducing AI search, enterprise assistants, RAG-based systems or knowledge agents.
- AI-readiness assessment
- Content quality & structure review
- Information architecture assessment
- Metadata & taxonomy review
- Content modelling recommendations
- Duplication & gap analysis
- Governance & ownership recommendations
- Retrieval-readiness considerations
- Prioritised readiness roadmap
Scope: Knowledge and content architecture for AI — not AI model engineering or implementation.
TRANSFORM
Knowledge Transformation
Turn knowledge from an operational problem into an organisational capability.
A strategic engagement for organisations dealing with fragmented knowledge, disconnected teams, migration, growth or AI adoption.
- Stakeholder discovery & current-state assessment
- Content & knowledge strategy
- Information architecture & content modelling
- Taxonomy, metadata & governance
- Operating model, workflows & standards
- AI-readiness
- Stakeholder alignment
- Team capability
- Implementation & adoption guidance
- Leadership advisory
Complex or multi-team programmes are scoped and priced as bespoke engagements.
NOT SURE WHERE TO START?
Bring me the problem.
We’ll find the right starting point.
You don’t need to diagnose the solution before we speak. Tell me what’s difficult, fragmented or not working.